At On-Site Louisville Computer Repair Co. I often get asked to set up new computers for people.  This is a good idea since there is much involved in the process.  Nevertheless, there are many people that like to do things themselves, so I wrote this article for you “Do-it-yourselfers” which covers the process.  Hope this helps.
 
Get Your Files off Your Old Machine
 
If you have files and folders on your old machine you need to put them on a portable storage device, a flash drive, and then move them to your new machine after you set your computer up… I would leave a copy of the files on the flash drive and that is your back-up should you experience a catastrophic machine failure in the future.
 
Plug In, Go Through Set-up Menu and Run Your Updates:
 
When you turn your new computer on you will be prompted to choose settings for the computer name, time zone, language, network, updates, etc.  This is very intuitive — just fill in the blanks.   This is also a good time to register the computer and software.  Then you are ready to run updates. Since your machine has been sitting on a warehouse or retailer’s shelf for a while you will have updates due at the time of purchase.
 
Uninstall Bloatware and Activate Antivirus Software Suite
 
Bloatware is the software that will come preloaded with your brand new laptop or desktop in the form of 30 day trials or trail subscriptions or other junk.  While this software may not be harmful (debatable) most of the times they are just a waste of space. To remove simply go to Control Panel > Add/Remove> Uninstall.  If your machine has a one year subscription to an antivirus suite you can activate that at this point.  Otherwise you can uninstall the 30 day antivirus trial and read my article on “Five Free Antivirus Suites You Can Try for Zilch.”
 
Creating a System Restore Disk
 
You can create a restore disk in case something happens and you need to restore your computer to its factory state.  Since most computers come with a recovery partition that allows you to recover your computer to factory state, making is disks is optional; however, there are circumstance where the recovery manager will not function normally, such as destruction of the partition by a virus infections, etc. Therefore many people still choose to create disks in case of emergency. To do this:
 
♦Go to start menu.
 
♦In the search bar, type “backup”.
 
♦Click on the “backup and Restore” option.
 
♦On the left side of the panel, you will see an option “create a system repair disc”.
 
♦Click on the option and follow the process.
 
Configure Power Options:
 
Familiarize yourself with the power settings and options available in your computer. In Windows Vista and 7 just go to start and search for “Power Options.”  You can configure all your power options here including when the screen turns off, when or if the computer sleeps, what happens when you close the lid and what the power button does.
 
Choose Your Home Page and Make Bookmarks
 
When you get on the internet with Internet Explorer you probably want the page that comes up to be your favorite search engine, or your Email Login Page (which are often the same place).   Most people set their homepage to Google, Yahoo, or Bing.  In your browser window go to Tools>Internet Options> and then set your home page to the preferred URL.  This is also a good time to visit your Bank Website, Favorite Shopping Site, and other places you visit on a regular basis and add those websites to your favorites, favorite’s toolbar, or bookmarks.
 
Transfer Your Files From Your Old Machine
 
Remember the files we pulled off your old machine earlier?  Now is a good time insert your flash drive and drag old documents, photos, and music to your new computer. Plug in the flash drive and wait for it to populate “Computer” screen.  Then drag a copy of your files, photos and music to the appropriate folder on your new machine and get back to computing as usual on your new computer!
 

Deciding whether to buy a tablet, desktop or laptop can be a hard decision given there are so many choices in the market today. Although it largely depends on the individual choice of each buyer, I hope that having knowledge about the features and functions will help. Below is a brief description on each one of them so you decide which one is best for you.
 
A tablet is highly portable computing device, that has features similar to that of laptops with a bit more portability but less functionality for serious computing tasks. If you are someone who is always on the go and need your computer handy all the time, then this might be your choice. A tablet has a touch screen that can be used with fingers or stylus. It has a durable body and comes with a 7-inch to a 10-inch display screen and weighs less than 1 pound. Caution should be taken by the user to avoid any damage of the touch screen display. The main advantage of a tablet computer is its portability, light weight, powerful pen recognition, small size and attractive design. Tablets often have a longer battery life than a laptop. While it’s been my belief that “no serious work can be accomplished on a tablet” with the advent of the attachable keyboard I’ve revised my belief on that a bit.
 
A laptop is a slightly larger but still highly portable computer that is also capable of serious computing tasks. They consume less space on a desk or a table than a desktop computer. Laptops are battery operated and are attached to a single cord instead of multiple cords like in desktop. They come with a built in touchpad, speakers and webcam. Although, I still prefer attaching a mouse. A mouse is essential to accomplish any type of real research, creation and production. Laptops are very useful for people in the corporate sector who are always on the move and for international students as well. They are great for traveling and if you are using an aircard you will have access to an uninterrupted internet connection anywhere and anytime. I actually prefer a large, powerful laptop now for my primary computing. I leave it set up stationary 98% of the time and don’t carry it with me. I have a smaller laptop I keep for trips.
 
Desktop – A desktop is a personal computer with a separate tower, keyboard, mouse, and monitor. A desktop computer can be plugged into a wall outlet. Unlike a laptop a desktop is not a portable device. It is stationary. If you need a supercomputer, for some reason, a desktop is probably a best choice as the larger case can hold more components. Another benefit is that you can hook as large of a monitor to it as you like, whereas you’re limited on the size of your monitor with a tablet and laptop (you can plug an external monitor to a laptop but it is not as practical usually). Desktops are easier to upgrade than laptops and and generally speaking –easier to repair. You never have to worry about running out of battery life. And, finally, 90% of computer thefts are of tablets and laptops – not desktops.

As more and more people become aware of the benefits internet banking and purchasing, there has been a steady increase in the number of people using it. Little doubt exists that doing things on-line is time-saving and very convenient. Many, however, are concerned about whether online banking and purchasing is safe. And, given the ever- increasing rate of cybercrimes, this is a very important question to consider. In this article, I will address these issues and also provide some tips that you can implement to make your online banking and purchasing safe and profitable.
 
Beware of Phishing Attacks
 
One common method used by individuals and crime syndicates that attempt to scam on-line users is to first obtain the victim’s online banking credentials, credit card details or any other login information. This is generally through e-mails, and by designing duplicate web pages that may look similar to your online banking page. These fraudulent e-mails and websites can be identified with a little awareness. No bank will ever ask their customers for login information via e-mail. Never click on the link provided in an e-mail asking to enter your login information. Always type the URL provided by the bank in your browser or through a bookmark created by you to login into your online banking account. Even if your bank sends you e-mail, don’t access the website through the e-mail. You can read the email, but then close it and go to the next email in your inbox. No need to link from your inbox to your bank website. You can do your banking after you read your email.
 
Observe Details on the Login Page
 
First make sure your banking website looks normal. If you don’t think it looks like it usually does, call your bank and make sure the URL (web address) is correct to the letter. Next, banking and secure online stores are always done through a web page that encrypts your information to keep it safe from unauthorized people viewing it. An encrypted webpage should have two elements: a small lock icon in the address bar, and a starting URL of https:// rather than http://. These are two signs that your data is securely encrypted and cannot be accessed by anyone else.
 
Buy and Bank at Home
 
If you want to be super secure with online purchases and banking then don’t bank or buy at the library, your friend’s house, work or Starbucks. You should ensure that you do your on-line banking and purchasing at home on a secure WPA network that is password protected. Not on public networks or your workplace where you have little control over your computer and network settings. Information accessed or typed on public networks can be accessed by others. At your workplace, there might be server settings in place to monitor your online activity which also makes your information susceptible to others.
 
It is fairly easy to stay cyber-safe regarding on-line financial transactions. Often it is the negligence of these little things that makes us vulnerable to cyber-fraud. A little bit of caution will definitely make your on-line banking and purchasing rewarding, convenient, and above all safe.
 

With a smartphone, clicking and transferring pictures is an easy task! Just keep clicking and when done transfer them to your computer. Only how to do it?  Transferring pictures from a Smartphone to computer can be done in a number of ways . . . here are the most popular below.
 
Send As Multimedia Messaging Service (MMS)
 
Ever texted someone a picture?  You just used MMS. Smartphones have an option to send images via MMS usually just by touching the image you wish to send and following some simple menu commands. To send the image to your computer, instead of filling the cell number, you will need to fill your Email in the send section. Once sent, you can login to your email and quickly download the photo, which comes as an attachment.
 
USB Cable Method
 
All Smartphones should come with an USB cable, which connects to any computer directly. If not you can call your cell phone provider and request a USB transfer cable.  Your phone needs to be ON, when you plug the cable into your phone and computer. A new drive will come up (or populate in the “my computer” window of your PC where your other drives can be accessed), then search your phone for images right from your computer.  You open the files in your phone, just like you would open a flash drive — two quick left clicks. Then drag and drop pictures wherever you store your photos on your computer.
 
Memory Card Method
 
Most smartphones have an internal memory card called a micro SD chip; check if your phone has one by removing the back cover and looking for a small chip with a memory designation such as “2gb” on it. If you need help you can visit your cell phone provider and they will help you for no charge.   Pictures which you would like to transfer can be plugged directly into your computer usually SD to Micro SD adapter which can be purchased for about $10 almost anywhere with an electronics department.
 
Sync Method
 
Sync your phone and computer and the photographs will be automatically transferred to the computer. If you have syncing enabled on your phone once you plug your phone to your computer it will quickly prompt the computer to open the specific photo application that displays the pictures on the Smartphone. Select to upload photos and place them in your photo folder on your PC>
 
Bluetooth Method
 
Activate the Bluetooth of your Smartphone. It is usually found in Settings or Control. Ensure that Bluetooth is turned ON in your computer. Bluetooth settings are usually in the system tray of tiny icons in the bottom right hand corner of your taskbar.  With Mac’s it is located on the upper toolbar, ride side. Open the pictures gallery in your Smartphone and select send or copy option. Next choose the Bluetooth option. After confirming that you intend to enable Bluetooth, you will find the menu usually pops up automatically. Click ‘look for devices’ and select your Computer name or ID from the list. A request will be immediately sent requesting communication from your computer and phone.  Then simply then simply drag your pictures to the appropriate folder on your computer.
 

Here at my shop in Louisville, KY I have lots of people call with a “slow computer” complaint. Any person who owns a computer knows that the speed often slows over time. While some can easily overcome these problems, many cannot. My computer, because of my heavy use, often requires daily maintenance. Thankfully for me this is almost always only a software issue (I did upgrade my ram when I purchased my laptop and I have upgraded my Internet Service twice). However, hardware can also be causing a problem. Below I have listed some of the reasons your computer might be running slowly and some tips on how to fix it.
 
Your Computer Is Out of Tune
 
Computers have a habit of getting “out of tune” I call it as time goes by. By this I mean that your computer becomes bogged down by fragmentation, partial uninstalls, software glitches and conflicts, registry errors, temporary file buildup, toolbars, browser add-ons and other clutter and problems. Windows has built-in utilities to solve some of these problems but others require aftermarket utilities and some computer know-how. For starters, pay attention to your browser and make sure toolbars haven’t been installed inadvertently (I avoid most toolbars altogether). Look in your control panel and uninstall software you’re not using anymore or any that looks suspicious. If you don’t know what a program is “Google” or “Bing It.” Run the free utility CCleaner from Piriform to fix your registry and clean up your temporary files. It’s also a smart idea to take your computer to a qualified repair shop for a tune-up on an annual basis. The computer repair professional should be able to give you insight on how you’re doing with keeping your PC in good running condition and should be able to tell you, based on examining your machine, how often you need to bring it in for a tune-up in the future.
 
You Don’t Have Enough Mbps (Megabits Per Second) From Your Internet Service Provider
 
Ever been in a situation when you are trying to catch up on your favorite soap, online documentary or YouTube Video and all you get is “buffering.” It’s frustrating isn’t it? Do you have endless “hour glassing” every time you try to do something on the web? You might not be getting what you’re paying for from your Internet Service Provider. Or you might not have enough service for your computing needs. For example, it takes about 3-6 Mbps service to stream a YouTube Video without buffering. Today’s busy households require, in my opinion, at least 10Mbps Service. Once you upgrade your service you also need to test your Internet Speed to make sure you are getting it. You can do this by going to speedtest.net and using the free on-site utility. And you shouldn’t have to download anything to do it. Simply hit “begin test.”
 
You Need More Random-Access Memory (RAM)
 
RAM is a type of data storage in your PC which directly affects speed. When you launch an application or software on your computer, RAM is responsible for running the software. If you do not have RAM your computer might not be able to open and run multiple applications or meet the demands you place on it. This problem can easily remedied by purchasing and installing additional RAM for your computer. When you purchase RAM, it is important to check with the salesperson which type of memory is compatible with your PC. If you don’t know how to upgrade your RAM call a qualified computer repair shop in your area.
 
Your Processor is Out of Date
 
Another hardware component closely related to computer performance is the processor. As new programs and software are created and take more and more updates, they requirements to run them increases. Often, people are trying to run newer or resource intensive applications on older machines with a processor that can’t handle the new software efficiently.
 
You Have Infections
 
People are often shocked to learn that computer viruses are almost inevitable. And, you can even get them while browsing on sites that you think are safe. I can’t tell you how many times people are stunned when I tell them they have over 100 infections on their machine . . .or I tell them I can see infections from across the room. They have no idea they have computer viruses. The best way to prevent this is to use anti-virus software with “real time” protection and research articles on “How to Prevent Computer Viruses.” There is an article on the blog about this subject and also many articles online about virus prevention. Learning better, safer, web browsing habits on a regular basis is nice addition a computer user’s skillset. And definitely a skill you will want to master if you want your computer to run better . . . and faster.