Tech Support Scam Cleanup, Hack Repair, & PC Scam Remediation

Did someone get access to your computer? Were you told your computer has been hacked? Has your computer become sluggish, bombarded with pop-up ads, or acting strangely? You might be a victim of a computer virus or malware attack, or a computer scam.

Here at On-Site Louisville Computer Repair Co., we understand the frustration and worry that comes with computer security issues. We offer comprehensive solutions to get your computer back to a safe and secure state, right at your home or office in Louisville, KY, and surrounding areas.

Don’t Be Fooled: A Guide to Common Online Scams
The internet is a fantastic tool, but unfortunately, it also attracts scammers. Here’s a breakdown of some of the most common online scams to help you stay safe:
1. Tech Support Scams:
How it works: You receive a call, pop-up window, or email claiming to be from a tech company like Microsoft or Apple. They warn you of a virus or security threat and pressure you into paying for unnecessary services or granting remote access to your computer.
Red flags: Unsolicited calls or messages, urgent language, pressure to pay immediately, requests for remote access.
Protect yourself: Never give remote access to your computer unless you initiate contact with the legitimate company. Don’t click on suspicious links or attachments.
2. Phishing Scams:
How it works: You receive an email, text message (smishing), or social media message that appears to be from a legitimate source like your bank, credit card company, or even a friend. The message tricks you into clicking a link or opening an attachment that downloads malware or directs you to a fake website designed to steal your personal information like passwords or credit card details.
Red flags: Generic greetings (e.g., “Dear Customer”), misspelled words or logos, urgent language, requests for personal information, links or attachments that seem out of place.
Protect yourself: Don’t click on links or attachments in suspicious emails or messages. Verify the sender’s identity by contacting them directly through a trusted channel (phone number or website listed on your statement).
3. Social Media Messenger Scams:
How it works: Scammers use hacked accounts or create fake profiles to contact you on social media platforms. They might impersonate someone you know, offer unbelievable deals, or attempt to manipulate your emotions. Their goal is to trick you into sending money or sharing personal information.
Red flags: New or unfamiliar accounts contacting you, unrealistic offers, requests for money or personal information, pressure to act quickly.
Protect yourself: Be cautious of friend requests from unknown people. Don’t share personal information on social media. Verify the identity of anyone contacting you, especially if they are asking for something.
4. Romance/Online Dating Scams:
How it works: Scammers create fake profiles on dating websites or apps to build emotional connections with victims. They may express strong feelings quickly, avoid video calls or in-person meetings, and eventually ask for money or financial assistance.
Red flags: Declarations of love early on, pressure to move the conversation off-platform, requests for money or gifts, avoidance of video calls or in-person meetings.
Protect yourself: Be wary of profiles that seem too good to be true. Don’t send money or share financial information with someone you haven’t met in person. Take things slow and get to know the person before revealing personal details.
5. Emergency Scams (aka “Grandparent Scams”)
How it works: Scammers call pretending to be a loved one in trouble (often a grandchild) or a law enforcement official claiming your relative is involved in an emergency. They pressure you to send money quickly to help.
Red flags: Urgent calls about a loved one in trouble, requests for immediate payment (often through wire transfer), vague details about the situation.
Protect yourself: Verify the story directly with your loved one. Don’t send money or give out personal information over the phone to someone you don’t know. Contact the authorities if you suspect a scam.
6. Online “Marketplace” Purchase Scams:
How it works: Scammers advertise products on online marketplaces at unbelievably low prices. They may pressure you to pay upfront before receiving the item, or send a cheap or counterfeit product instead of what was advertised.
Red flags: Prices that are significantly lower than average, sellers with limited or no feedback, requests to pay outside the platform’s secure payment system.
Protect yourself: Use reputable online marketplaces with buyer protection policies. Research the seller before buying. Be wary of deals that seem too good to be true.
By being aware of these common scams and following these safety tips, you can protect yourself and your loved ones from falling victim online. Remember, if something seems suspicious, it probably is.

Our Services:


  • Virus Removal: Our technicians can effectively remove viruses, malware, and spyware from your computer, protecting your data and restoring its performance.
  • Hack Remediation: If your computer has been hacked, we can identify the breach, remove any malicious software, secure your system, and help you recover your data.
  • Computer Scam Cleanup: We can help you clean up the damage caused by a computer scam, remove unwanted software, and restore your system’s security.

Benefits of Choosing On-Site Louisville Computer Repair Co.:

  • Fast and Efficient Service: We prioritize quick response times to minimize disruption to your daily routine.
  • Certified Technicians: Our team is highly skilled and experienced in handling all types of computer security threats.
  • Data Security: We prioritize the safety of your data throughout the repair process.
  • Transparent Communication: We keep you informed every step of the way, explaining the issues and solutions clearly.
  • Competitive Rates: We offer affordable and competitive pricing for our services.
  • Convenience: We come to you! No need to haul your computer anywhere.
  • Guaranteed Satisfaction: We stand behind our work and offer a guarantee on our services.

Don’t Wait! Get Help Today!


Don’t let computer security issues disrupt your life. Contact On-Site Louisville Computer Repair Co. today for a free consultation. We can diagnose your computer’s problem and recommend the best course of action to restore its security and performance.

Call us at (502) 963-3981 or visit our website to schedule an appointment online.

We look forward to helping you safeguard your computer!

Follow us on , , , Youtube, Pintrest, Yelp, Merchant Circle, Yellowpages, LinkedIn, or Flickr. 2012 © Louisville Computer. All rights reserved.